Why are my recordings split into several segments?

When reviewing your archives, you may notice that multiple recordings are sometimes created from your single broadcast. This occurs when your encoder disconnects from our servers during a broadcast, then reconnects. Our server-side recording will append an existing recording, as long as the connection to our ingest servers is re-established within 25-seconds.  If the connection is not re-established in that 25-second window, a new archive will be created.

Additionally, if any recording in-progress exceeds 4GB, the recording-in-progress is stopped and processed and a new archive is created.”

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