Sync Offline Notification Emails

Anytime your encoder with StreamSpot SYNC is reporting offline and you have an event within 3 days you will receive a notification.  Offline is considered if the system has not checked in within 5 minutes.  If your system is offline you should receive an email notification to let you know it's offline to begin troubleshooting. An example of this can be seen below.  



Have more questions? Submit a request