On Demand Archive Player Issue Playing Archives

If you're seeing issues playing the On Demand Archives and the player asking you to refresh here's a few things to check.

If you're using Google Chrome, go into the Chrome settings by typing chrome://settings in the address bar or clicking the 3 dots in the top right and clicking Settings.  Once in the settings scroll to the bottom and click Show Advanced Settings:

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Then click on Content Settings:

 

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That will bring up the content settings.  From there find Flash, then click Manage exceptions:

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This will now show the Flash exceptions that you have.  You will need to add [*.]streamspot.com where it says [*.]example.com and then hit Enter you should then see it show up as allow under Behavior.  Then click Done:

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After you've completed this refresh your On Demand Archive and it should play normally.  If you're still having issues try closing out Chrome completely or possibly rebooting the system and test again.

 

 

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