StreamSpot users have the ability to upload videos to the MyStreamSpot customer portal (Archive).
- Format: MP4, MOV, F4V, FLV or M4V
- Must be less than 3.5 GB in size
- 3-minute duration minimum for Simulated-Live playback.
1) Navigate to Archive Management (https://mystreamspot.com/archive/upload).
2) Click on "Upload" (located at the top right corner of the page).
3) You will now be taken to a new screen. Click on "Choose File" and navigate to the file which you would like to upload.
4) After you select your file, click Upload to Archives.
If your file is accepted by the system, it will display information about the file. Please make note of this information in the event you experience issues with playback.
Our system will convert your uploaded file and post it to your on-demand archives. Please be patient as the processing time varies by file size and (our) upload queue. Once completed you will receive an email to let you know it's ready to be viewed.
If there is an error on the upload you will be shown an error message and can report this to firstname.lastname@example.org and we will look into this.
To learn more about the Portal User Guide in StreamSpot, see the links to the other Knowledgebase articles below:
- Creating a Password Protected Broadcast
- Skip Broadcast
- Using Chat Functionality
- Download an Archive
- Viewer Limits
- Scheduling a Simulated-Live broadcast
- How to see who is watching live
- Forgotten Password
- Instant Roku Integration
- Creating additional users and administrators
- Manage Venue Information/Time Zone
- How to change your password
- Creating new users
- Manage On-Demand Archives
- Managing the Schedule
- Start and Stop a Broadcast Manually
- Switch Between Sub-accounts
- Logging in to the StreamSpot Portal