Known issues and bugs

StreamSpot makes every attempt to ensure that the services we provide are compatible with the never-ending list of Internet connected devices. Despite our best efforts, anomalies can occur.  Here is the current list of known issues and bugs:

StreamSpot Player:

  • Clicking the fullscreen icon does not work for touch-screen Windows-based PCs (August 2016)
    • To resolve: See: https://support.streamspot.com/hc/en-us/articles/228560888-Player-will-not-launch-to-full-screen-view-when-using-Google-Chrome
  • Audio does not play when viewing a live broadcast encoded with FLME in Microsoft browsers (Internet Explorer and Edge) (June 2017)
    • Workaround -> Switching from Flash Media Live Encoder to OBS (Open Broadcast Software) may resolve the issue

Merge Archive Tool

  • Merging External video with streamed content may return mixed results.
    • IE if you have a pre-produced video you've uploaded to StreamSpot as a bumper/preroll to merge with a streamed event.  This is due to multiple content conflicts such as Resolution/Bitrate/Audio compression/profiles/file types.
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