The maximum resolution you're able to stream at is dependent upon your pricing plan. The maximum resolution for each plan is found below.
- StreamSpot PREMIERE and PRO-> a maximum resolution of 1920x1080p
- StreamSpot LITE and Pay-per-Use (PPU) -> a maximum resolution of 1280x720p
You'll want to ensure you're at the correct resolution based on your tier. If the resolution is not adjusted this may result in termination of your stream or suspension of your account. If you'd like to upgrade your account, you can find more information on how to do so here.
To learn more about how to use bitrate and network speeds, see the links to other Knowledgebase articles below: