Tip 1- Contact Support
StreamSpot Support can be reached by submitting a ticket during standard operating hours. (Eastern Standard Time). For urgent matters, we can be reached by phone at 513-609-4003 ext2
Tip 2 – Check your Network speed
The upload speed needed for your live broadcast will vary depending on the quality you’re trying to output. When a broadcast has higher quality, it means you need to upload more information, so you need more bandwidth. Also, keep in mind that your upload speed changes depending on the time, usage, and bandwidth allocation. You can go to Speedtest to test your upload speed.
For a good quality stream, you should have a minimum of:
- 2 Mbps for 720p
- 3.8 Mbps for 1080p
Tip 3 – Use a Wired Connection
If you want to improve your live streaming quality, use a wired Ethernet connection instead of Wi-Fi, as Wi-Fi connections can often be unstable. This often will affect your results. If you have access to a wired connection, you’ll have more stability, resulting in a better stream.
Tip 4 – Disable other connections
To further optimize your broadcast, you can also disable connections that aren’t necessary for your live stream. If you are connected via wired connection, you can disconnect the Wi-Fi. If you see any other useless connections, make sure you disable them.
Tip 5 – Do Test broadcasts to check results
Each of these changes can have a significant impact on your live stream quality. There’s no one size fits all in live streaming. The best way to find the right settings for you is to test. StreamSpot allows you to go live in private, which means you can try all the different settings, and see how it goes.