If StreamSpot is experiencing a technical issue with our outbound email delivery system, you can still reach out to support through our ticketing system, but you will not receive the following email notifications due to this system being down:
All StreamSpot Customers:
StreamSpot Weekly Summary
Facebook Live Syndication Updates
YouTube Syndication Updates
Uploaded Video Notification
New User/Account Creation
Forgotten Username Retrieval
StreamSpot Sync Customers:
StreamSpot Sync Error Notifications
Automated Broadcast Start Failure
Manual Mode Notifications
In this instance, we are very sorry for the inconvenience and look forward to resolving this issue as soon as we are able to.
You can always access your Integration Status, Broadcast History, Facebook LIVE History, YouTube Live History, and Broadcast Analytics Overview within your customer portal if the email notifications are not available.