Streaming Basics & Troubleshooting
Troubleshooting and frequently asked questions
How to View StreamSpot Content
- HLS Manifest Errors
- StreamSpot Player Auto-Play in Safari and Chrome
- StreamSpot Player HTML5 / Flash
- Supported Viewing Devices (updated January 2016)
- Audio-only Transcoding During Live Broadcasts
- Sharing Content on Social Media (Facebook, Twitter)
Support
Hardware
Encoder
- How to take a screenshot (Windows & MacOS X)
- OBS - Resolve "Cannot initialize audio sound" error
- Flash Media Live Encoder - Incorrect Username/Password (AXIS Camera)
- Encoder is Offline Notice
- Flash Media Live Encoder 3.2 on Mac - Install Fails
- How to Save Streams Locally with Flash Media Live Encoder (PC/Mac)
Scheduling
Broadcast Quality
- RTMP Port Requirements
- Broadcasting Profile
- My broadcast has a large delay/won't playback (aka latency)
- How fast does my Internet need to be to stream?
- What causes a broadcast to buffer?
- Frames per second & lip-sync
Audio
- Digital Audio Interference
- Audio Issues with Microsoft Edge/Internet Explorer
- Audio Connection
- Poor Audio Quality
- Audio is too quiet/loud/not working
- Troubleshooting Monarch Audio Sync Issue(s)
Video
- Flashing video player when using Chrome
- Robotic Camera Operations Guide
- Player will not launch to full screen view when using Google Chrome
- Low-Latency RTMP (Flash) Support for Viewers
- Capture Card - No Video / Black Screen
- Capture Card - No Video / Color Bars