Streaming Basics & Troubleshooting

How to View StreamSpot Content

• StreamSpot Player HTML5 / Flash
• Supported Viewing Devices (updated January 2016)
• Audio-only Transcoding During Live Broadcasts
• Sharing Content on Social Media (Facebook, Twitter)
• Using StreamSpot with a Smart-TV
• Accessing StreamSpot via Roku

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Support

• On Demand Archive Player Issue Playing Archives
• Known issues and bugs
• Support ID
• Full TeamViewer Install
• Launch Instant Technical Support

Hardware

• What hardware specifications should my PC have for streaming?
• What hardware specifications should my MAC have for streaming?
• Blackmagic Capture Card - Troubleshooting

Encoder

• OBS - Resolve "Cannot initialize audio sound" error
• Flash Media Live Encoder - Incorrect Username/Password (AXIS Camera)
• Encoder is Offline Notice
• Flash Media Live Encoder 3.2 on Mac - Install Fails
• How to Save Streams Locally with Flash Media Live Encoder (PC/Mac)

Scheduling

• Using Scheduling for Non StreamSpot Sync Manual Broadcasts
• Add Broadcast to Google Calendar
• Manage Overlapping or Conflicting Broadcast Schedules

Broadcast Quality

• Broadcasting Profile
• My broadcast has a large delay (aka latency)
• How fast does my Internet need to be to stream?
• What causes a broadcast to buffer?
• Frames per second & lip-sync
• Quality Selector for Adaptive Bitrate Broadcasts

Audio

• Audio Connection
• Poor Audio Quality
• Audio is too quiet/loud/not working
• Troubleshooting Monarch Audio Sync Issue(s)
• Audio not working on mobile devices (iOS, Android)
• Information regarding the use of copyrighted music during live & on-demand broadcasts

Video

• Robotic Camera Operations Guide
• Player will not launch to full screen view when using Google Chrome
• Low-Latency RTMP (Flash) Support for Viewers
• Capture Card - No Video / Black Screen
• Capture Card - No Video / Color Bars
• My broadcast is not viewable on mobile?

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